MTSI improved operations leading to more efficient employees and more satisfied clients.
reduction in on-site auditing
MTSI, or Megayacht Technical Services International, offers technological solutions for marine operations. They specialize in safety management systems onboard some of the world's most exclusive yachts around the world. This technological crew need the ability to set up and complete inspection checklists quickly and frequently, which is where they use iAuditor.
With a personal marine career that extends more than 20 years, Stuart Biesel, President of MTSI, has conducted hundreds of surveys, flag inspections, and audits. Stuart says the only inspection method that was available before was simple paper and pen. Not only was this inefficient in the audit process itself, but there was also the unenviable task of printing, signing, scanning, manual data entry and emailing documentation. This was a constant challenge, not to mention incredibly tedious and time consuming.
Mobile audits speed up the inspection process for MTSI employees.
“In our business, we’re required to write procedures, checklists, and forms to use onboard yachts and ships. For any company looking to streamline their procedures, and become more efficient, iAuditor made all the difference." Stuart Biesel, President of MTSI
“Time is a very precious resource in the yachting and shipping industry,” Stuart says. The MTSI crew needed a way to reduce the time it took for crew members to complete their audits onboard vessels.
The directors with MTSI manage documentation across the entire organization much more easily as well. With a centralized digital auditing system, they can ensure that any audit updates are rolled out easily and each vessel gets the same inspection. They can also easily reference old audit reports to pull out important trends. According to Stuart, “Now, with iAuditor, we’re able to manage hundreds of documents electronically in a single location and then automatically implement it and provide these custom documents to our clients using an iPad.”
"With iAuditor we’ve been able to cut on-site auditing time almost in half by having these digital documents that we can complete in their entirety electronically and send back to their home office." Stuart Biesel, President of MTSI
As soon as an audit is completed, employees sign and date the digital checklist immediately, send the report, and stakeholders get key insights immediately. All of the detail from the paper checklists has been preserved or even enhanced in some cases, now that checklists are digitized and employees spend less time on administrative overhead.
“We’ve been searching for years to find a product that would streamline and simplify our process. Our clients are happier, we’re able to perform better, and it allows us to grow.”
Stuart Biesel, President of MTSI
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