Best car maintenance software in 2021 for auto repair shops
Published February 5th, 2021
Car maintenance software is designed to assist automotive technicians in keeping cars in good working condition. Car maintenance software helps identify and resolve issues quickly through consistent checks and easy data collection, making the car maintenance process more convenient and hassle-free.
As an overall business management tool, iAuditor car maintenance software helps you do everything within an interactive digital platform. Available as a web and mobile app, iAuditor car maintenance software has collaborative actions with intuitive, chat-style interfaces and traceable timelines for automatic, efficient recordkeeping. With iAuditor’s drag-and-drop template builder, auto repair shops can create custom car maintenance templates or download a free premade template from our public library.
✔ Instantly generate car maintenance reports
Save yourself from the hassle of compiling your car maintenance data into a final report. With iAuditor, a digital report can be downloaded immediately after you complete a car maintenance check. Car maintenance reports can also be generated in different formats including PDF, Word, CSV, and XML.
✔ Schedule car maintenance checks
For optimal car and shop performance, regular maintenance is a must. Ensure that no car maintenance checks are missed by utilizing iAuditor’s scheduling feature so that automotive technicians are always notified of upcoming car maintenance jobs.
✔ Address car maintenance issues
Data gathered from car maintenance checks are collated in iAuditor’s analytics dashboard. Here, you can access key data and view performance reports by time, location, template, automotive technician, and more. This can help you quickly identify root causes and issues so you can address them as soon as possible.
Pricing: Premium plans start at $19/month/user. We have a free version and a 14-day free trial.
Tekmetric is an auto repair shop management software that was founded by Sunil Patel, a successful auto repair shop owner. The Tekmetric team has helped many auto repair shops grow in organization and profitability.
Enhance your auto repair shop’s customer service with the ability to build customer profiles, review customer history, send emails and text messages, share DVIs with estimates and repair orders for approvals, and accept mobile payments.
Monitor your auto mechanic shop’s key performance indicators, including close ratio, average repair orders, car count, gross profit percent, profit margins, labor hours, and mechanic labor efficiency.
Manage your auto repair garage by accessing labor guides, ordering parts, cataloging inventory, scheduling calendars, and creating vendor profiles. Communication tools create a seamless workflow between service advisors, shop owners, mechanics, and customers.
Pricing: Varies for each shop
As a shop management software, Shopmonkey is an all-in-one, cloud-based solution to manage your business. Shopmonkey was founded by Ashot Iskandarian, a product manager with a passion for cars. Shopmonkey is supported by top tier Silicon Valley venture capital firms such as Bessemer Venture Partners, Index Ventures, e.ventures and I2BF.
Use built-in tools to communicate with customers via text and email. Send automated appointment confirmations and reminders, share invoices, inspection sheets, collect payments or answer questions with just a few clicks.
Real-time dashboards and reports help you better understand what’s happening with your business. Track profitability, technician efficiency, customer aging, fleet performance and more.
Eliminate double entry and avoid missing unpaid invoices by tracking everything payment-related in one shop management system. Seamlessly integrate with Quickbooks and offer customers the ability to pay in-person or online.
Pricing: Starts at $99/month for 3 user licenses. They do not have a free version, but they do have a free trial period.
As a cloud-based, easy-to-use, enterprise grade software for auto repair and auto detail businesses, GaragePlug has a highly secure and scalable system with role-based access control and automated backups. Designed by automotive experts, GaragePlug covers every detail of business operations with integrated industry best practices.
GaragePlug provides everything in one place. You can save your time by creating digital job cards, inspections, real-time inventory management, effective technician time tracking and vendor management. You can also manage your finances, tax compliance, and business performance with analytics and reports.
Use our automated communication systems to interact with customers via SMS, WhatsApp, and E-mail. You can also send personalized invoices, notifications, reminders, feedback with your own branding.
You can perform single window brand management with an online presence. Strengthen your online reputation with a white-labeled customer mobile app and get more bookings using your own booking platform.
Pricing: Starts at $200/month. They have a free version and offer a free trial.
Created by Total Auto Business Solutions, Inc., the AutoFluent® system is a powerful software for all automotive and tire shop needs. It provides easy-to-use POS, inventory, and accounting management that simplifies the work of bookkeepers and sales representatives while giving businesses a professional image.
In addition to facilitating direct ordering from tire and parts vendors, AutoFluent® can also be paired up with oil change sticker printers, barcode scanners, cash drawers, signature pads, and credit card processing systems. Export sales to QuickBooks, Sage 50, or CSV.
View all your customers and open repair orders at a glance for work order management and sales status reporting. Track vendor bills, such as cores and claims processing, and get paid faster with automated electronic invoicing.
AutoFluent® allows you to better manage, schedule and track your workforce to optimize labor scheduling and improve profitability. AutoFluent® includes both a complete timeclock system and technician job clocking system for workforce tracking.
Pricing: Starts at $95/month. They do not have a free version, but they do offer a free trial.
Failure to implement an effective car maintenance or auto repair system can result in less business and more customer complaints. To help avoid these, here are essential car maintenance tips for both automotive technicians and auto repair shop managers:
Automotive technicians can usually tell if a car is likely to have problems through routine car maintenance. A general maintenance check of the car, along with separate checks for each car function, can be scheduled to ensure that potential issues are caught before they become real problems.
How Car Maintenance Software Can Help
Car maintenance software enables auto repair shop managers to assign checks to select automotive technicians. Scheduled car maintenance checks have a “start at” and “complete by” time, and auto repair shop managers are automatically informed when a scheduled car maintenance check is completed or missed. Recurring car maintenance checks can be scheduled for general and specific assessments to ensure that nothing is missed. Aside from scheduling car maintenance, auto repair shop managers can monitor the number of failed items and the status of corrective actions. Auto repair shop managers can also set reminders to ensure that car maintenance tasks are performed and completed on time.
Car maintenance needs to be taken seriously as it is critical to the safety of the car owners and reputability of the auto repair shop. Managers need to ensure that car maintenance checks are completed correctly. This means no skipped items, no rushed assessments, and no vague observations. By including photos, annotations, and notes, automotive technicians get a comprehensive view of the car’s condition.
Approaches to car maintenance can differ by vehicle or auto repair shop. Whichever way is best, car maintenance software allows the process to be customized according to car manufacturer specifications or however the automotive technician sees fit. With car maintenance software, auto repair shop managers can set specific response types for automotive technicians to fill. By using car maintenance software, auto repair shop managers get the information they need and automotive technicians spend less time figuring out how to conduct an inspection.
Aside from addressing isolated issues as they appear, auto repair shop managers can use the data gathered from car maintenance checks to recognize recurring problems and resolve them at the root. For example, if there are customer complaints regarding tire failures, a review of the auto repair shop’s collective data could reveal that this issue occurs frequently when the tire’s tread depth has dipped below average due to wear-and-tear. This and other data gathered by car maintenance software can be very helpful when inspecting a large number of cars daily.
Data from individual car maintenance checks can be synced in real-time using a software solution. Auto repair shop managers can review and analyze their findings through analytics so that they know which issues need to be addressed. Analytics can provide a visual overview of car maintenance using a single dashboard. Auto repair shop managers can even filter information to review data specific to location, time, and automotive technician to pinpoint problems early.
The auto repair industry faced serious challenges in 2020, with a projected loss of $1.8 billion from economic disruptions caused by the pandemic. However, the auto repair industry is expected to recover this year, with 18% of American households using an auto repair service and a compound annual growth rate (CAGR) of 7%. The global auto repair and maintenance market may even reach $828.6 billion in 2023, from $691.7 billion in 2020 and $693.5 billion in 2019.
While it can be tempting to just sit back and relax with such a bright future ahead, auto repair shops should still be vigilant in understanding new tools and trends. As with other industries, technology is increasingly becoming more and more integrated into how auto repair shops work. Car maintenance companies are using IoT to get real-time data on components through sensors in vehicles. Another industry trend is telematics, which collects and transmits data on vehicle use, maintenance requirements, and automotive servicing. Car maintenance software can help auto repair shops adapt to both of these trends by allowing automotive technicians to conduct routine checks and inspections from within a digital system that can be connected to sensors and other smart devices.
While IoT and telematics are examples of trends which can help the auto repair industry grow, there are several trends which may hurt the industry’s outlook such as increased vehicle leasing and a growing preference for having dealerships handle repairs. Auto repair shops can soften the effects of these two trends by partnering with dealerships that lease and repair automobiles and by using car maintenance software to promote and manage client relations. Communicating the value of their work to customers can help bolster the position of auto repair shops amidst a changing and competitive market.
With the rise of new automotive technologies, increased global sales of automobiles, and a higher utilization of shared vehicles thanks to e-hailing and car sharing services, the need for great car maintenance software has never been clearer. But what makes car maintenance software great? Here are three things to look for when choosing car maintenance software:
While car maintenance is mostly technical, as a service you provide, it’s also an extension of your auto repair shop’s brand or image. Using confusing car maintenance software can not only result in unattractive reports which your customers will notice, but may also contribute to costly miscommunication between you and your automotive technicians.
Beyond inspecting and maintaining vehicles, car maintenance software should incorporate your entire operations into a single powerful system. It should not only help make vehicles more efficient, but it should also help you and your team more efficient as well. Great car maintenance software should help improve your business as a whole, and not just on one aspect or service.
With data-driven technology leading the industry and a game-changing disruption on the horizon, auto repair shops have to step up their game and move away from traditional, paper-based systems. However, it’s important to remember that data that isn’t being used properly isn’t making a difference, and it’s up to the car maintenance software to make sure that data collection, visualization, and access is smooth, easy, and automated.
SafetyCulture staff writer
Zarina is a Content Specialist for SafetyCulture. She is a Creative Writing graduate who enjoys discovering new ways for businesses to improve their safety, quality, and operations. She is working towards helping companies become more efficient and better equipped to thrive through change.
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